Recently, Converse.AI moderated a panel session featuring Facebook, Sage, and Twilio on “Top considerations when building a relevant bot” during Bot World, a dedicated U.K. event that brought together brands, developers, and pioneers of the hottest tech trend. Here are the most important highlights for anyone thinking of building a bot.
Four experts from CNN, Modiface, Quartz and Mastercard reveal what it takes for a chatbot to be successful, the challenges it can bring, and what to expect from computer-simulated conversations in the future.
As chatbots move into group chat settings, they'll need to be designed to understand contextual clues that form the basis for how people interact. That's a significant challenge for designers, according to a panel at the 2016 Fast Company Innovation Festival. They need to be polite—or at least not creepy. That was the consensus at the 2016 Fast Company Innovation Festival, where Lili Cheng, General Manager at Microsoft Research, Jason Cornwell, the Communications UX Designer at Google, Jeremy Goldberg, a Product Designer at Facebook who worked on its chatbot M, and Noah Weiss, head of the Search, Learning, and Intelligence Group at Slack, joined Fast Company's Cliff Kuang to discuss AI's next challenges.